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Summary of RugsUSA Customer Service Calls

14 TOTAL CALLS
79% SUCCESSFUL CONNECTIONS
03:58 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact RugsUSA to Ask about:

Payments and Charges:

  • “Coupon code”

Shipping and Delivery:

  • “Wrong delivery address”

Return/ Replace:

  • “Return”

Staff:

  • “Want to talkto a supervisor terrible service”

Other:

  • “Can't delete items out of cart.”

RugsUSA Rating Stats

1.7 out of 5 stars
based on 80 reviews
See all 211 reviews

Rating stats

  1. 41 reviews
  2. 24 reviews
  3. 10 reviews
  4. 3 reviews
  5. 2 reviews

About RugsUSA

Top 5 RugsUSA Services

Shipping Service, Customer Care

Top 5 RugsUSA Products

Website, Rug

Top 5 Likes about RugsUSA

Speed of delivery, Products i have previously received, Exchange policy, Ease of return, Customer service rep on phone

Top 5 Dislikes about RugsUSA

Customer service, Return policy, Poor customer service and dishonesty, No communication to let me know there was a problem, Quality of rug

Summary

RugsUSA is an on-line retailer of an extensive variety of area rugs. RugsUSA started its history in 1998, perfecting itself day after day and bringing the latest designs at the best prices. RugsUSA presents modern trend rugs, outdoor rugs, Flokati shags, leather rugs, children rugs, Oriental and Persian rugs, as well as accessories for the home, elegant lightings, exquisite mirrors and charming wall clocks. RugsUSA offers big discounts on America's leading brands of the area, including Shaw, Milliken, Safavieh Carpets, Momeni, Mohawk, etc, with always free shipping. RugsUSA offers the lowest prices on the products which can beat any competitor by 10% surely.

RugsUSA reviews and complaints

RugsUSA is ranked 271 out of 1710 in Furniture and Decor category

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RugsUSA Stats

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