Oxnard, California

I ordered a rug and rug pad.They were shipped separately, and I never received rug pad.

Rug has rust colored splotches all over it, like someone was eating baked beans and splattered. I e-mailed the company to see what could be done about the stains and missing rug pad. I got a one sentence reply stating the tracking number for the rug pad. That's it.

Nothing. Literally ignoring the fact that they sold a bad product. I will never do business with them again and intend to spread the word via forums not to use this company.

Wish I would've read these other customer complaints before purchasing.Knew price was too good to be true!

Review about: Rug.

I didn't like: Customer service.

Review #634243 is a subjective opinion of a user.

Style and Design
Product or Service Quality
Customer service
Price Affordability
Reason of Review / Monetary Loss Damaged or defective / $307
Preferred solution Price reduction

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