I ordered a 6x9 navy chevron rug on sale for $178 on 9/1/2013. The rug arrived on 9/17/2013.
I cut open the plastic wrapping and a HORRIFIC stench poured out of the package. The rug was wrapped in a roll with tape, the underside of the rug on the outside of the package. It was full stained in mottled brown and yellow and smelled like dead animals and animal urine.
The smell was so bad, that the whole house filled with the stench, and my five year old daughter vomited. I am APPALLED that RugsUSA would ship a filthy rug to us!
Monetary Loss: $178.