Fresno, California
Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I ordered 4 rugs . One came on time .

1 was back ordered but then cam earlier then others. Had to pay for a return label on 2 . One rug looked like a wet dog! Terrible shape and also smelled .

With that said. A..the operarors dont speak English very clear. (.YOU would think since they say they are RUGS USA!) They would have greater spesking abilities. B.

AFTER talking to 4 differnt people with 4 different answers . I still had to pay shipping cost to return !! Ill stick to AMAZON.

free shipping and returns. Save your self the headaches..stay far away from this CO

Product or Service Mentioned: Rug.

Reason of review: Bad quality.

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