Rating: 4 Stars Clear all filters (3 of 218 reviews match)
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Rating:
3.6
Details
rugsusa seems like a fantastic place to get rugs in the sizes and colors that you need, at a reasonable price. that's where fantastic stops. rugsusa is smart enough,( if you are lucky enough to get through) to have supv. reps. that will verbally smooth rough spots...
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Review
#746722 Review #746722 is a subjective opinion of poster.
Cons
  • Poor customer service and dishonesty
Reason of review
most of the above
Preferred solution
Deliver product or service ordered

Rugsusa Rug Review

4.0
Details
Why won't you respond to me and tell me what's going on with my order? Do you realize how frustrating that is, especially since I've been billed for a rug I don't have!
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Review
#691519 Review #691519 is a subjective opinion of poster.
Reason of review
Order processing issue
3.5
Details
We ordered 3 rugs from these jokers and got a confirmation email. A week and a half later we got the non-slip padding and two of the larger rugs, but not the smaller matching one. Here we are a month later and not so much as a we're sorry we screwed up. Stay away from...
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Review
#685032 Review #685032 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Deliver product or service ordered

Contact RugsUSA Customer Service

Mailing Address:
RugsUSA
134 W 29th Street FL5
New York, New York 10001
United States
Phone:
(800) 982-7210
All RugsUSA Contacts

RugsUSA Products and Services Reviews

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