Ordered a rug. Rug never shipped.
"Customer service" does not return my calls or answer my emails. They have charged me
for the rug but I haven't seen it or received any shipping information. THEFT! Plain and simple stealing!
Super angry! I reviewed my item on the website and of course it was never posted because it was negative. All I want is my money returned and for this company to be held accountable for the terrible treatment towards the customers.
Darlene Parker and the rest of the customer service representatives are horrible dishonest people that are scamming consumers. I believe that there is a case to made against Rugs USA.
Product or Service Mentioned: Rugsusa Shipping Service.
Reason of review: Order processing issue.