Product: Rugsusa Customer Care Rating: 2 Stars Clear all filters (2 of 7 reviews match)
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Rating:
1.5
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UPDATE IT HAS BEEN 10 DAYS SINCE MY RETURN WAS DELIVERED TO THEM,THEY LIED AND TOLD ME THAT MY REFUND WAS SUBMITTED BUT THEY LIE!!! I STILL DO NOT HAVE IT AND MY BANK SAID THAT WAS A FRAUDULENT STATEMENT! MUCH BETTER TO GO TO AMAZON OR OTHER MORALLY CONSCIOUS SELLER! I...
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Review
#1387969 Review #1387969 is a subjective opinion of poster.
Service
Rugsusa Customer Care
Cons
  • Complete lack of customer service
  • Poor customer service and dishonesty
Reason of review
Poor customer service
Loss
$85
Preferred solution
Full refund
Tags
  • No Free Return
2.1
Details
I recently ordered a rug for my new apartment.The first rug showed up torn, which I assumed was from delivery. I contacted customer service to get a new rug issued. Their system is so outdated, they cannot send a new rug even for something like that. I had to wait...
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Review
#910713 Review #910713 is a subjective opinion of poster.
Service
Rugsusa Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Contact RugsUSA Customer Service

Website:
www.rugsusa.com
Mailing Address:
134 W 29th Street FL5
New York, New York 10001
United States
Phone:
(800) 982-7210
All RugsUSA Contacts

RugsUSA Reviews

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  5. 3 reviews
RugsUSA reviews