I ordered a rug paying over $500 for a large area rug for my family room. I didn't put it down immediately after receiving since I am out of town a lot for business.
The rug began shedding after I put it down. There were constantly fibers all over my wood floor. It became unbearable, having to vacuum multiple times a day due to the shedding. I was a week or so out of the return time.
I asked to speak to a supervisor and was given a voicemail. I left my contact information and a call was never returned.
i followed up no fewer than four times in a weeks time but still no supervisor was available. Don't buy anything from this company.
Product or Service Mentioned: Rugsusa Rug.
Reason of review: Bad quality.