Los Angeles, California
Not resolved

Go. Elsewhere.

World Market. Pier 1. You grandmothers's attic. Anywhere but RugsUSA which whiffs more like a *** than a legitimate business.

Same problem as others on this board. Two rugs were delivered. One wasn't. A week went by.

Then two. Then three. And each time I spoke to CS the assured me that coincidentally today would be the big day but alas. A time suck.

An everything suck. The first ones came quickly. They're not bad. But this isn't a company that really has an infrastructure.

The CS person was the same girl each time I called. Which means they're understaffed and it must really suck to work there.

Product or Service Mentioned: Rugsusa Shipping Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

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