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I bought a rug and needed to return it.It took me an hour on the computer to figure out and get a return label.

Then I kept having to email them back to ask where the label was. It took forever to get the rug and now it is taking forever to return the rug I will never buy from them again.

It is not easy to return as they say.This review has to have 100 words and I do not have that many to say, so I will say I hate RugsUSA and the rug was much thicker than it said on the website

This reviewer shared experience about "returns" and wants this business to issue a full refund. The author is overall dissatisfied with RugsUSA. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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